User Rights
Your Privacy Rights
You may request access to your personal data, correction of inaccurate details, deletion where permitted, or restriction of certain processing. You may also object to processing in some situations or ask for clarification about how your data is used. Some requests may be limited by legal, contractual, or operational requirements.
Available rights depend on the type of data and the reason it is held.
Requests
How to Make a Request
To help us handle a rights request, please provide enough information to identify the relevant record and describe the change or action you want. We will review verified requests and respond within a reasonable period under applicable law.
We may need to verify identity before acting on a request.
Data Retention
How Long We Keep Data
Inquiry records, booking details, and delivery-related information are retained for the period needed to manage the engagement, respond to follow-up questions, and meet accounting, security, or legal requirements. When data is no longer needed, we delete it or anonymize it where appropriate.
We keep data only as long as needed for the request, service record, or legal obligation.
Policy Updates
Changes to This Notice
If we make material changes, we will update this page and may provide a further notice through a reasonable channel if the change affects how we handle personal data. The version in effect is the one posted on the website at the time of use.
We review this notice when our practices or legal obligations change.